Exchange Policy

At Luzzio, your satisfaction is our priority. We want you to love every purchase you make with us.

1. Free Exchange 

  • We offer FREE exchange within 7 days of delivery for all products.

  • Exchanges are accepted for size, color, or manufacturing defects.

  • The product must be unused, unwashed, and in its original packaging with tags attached.

2. Second time exchange of the same product.

  • A delivery fee of Rs. 400 will be charged for any second exchange of the same product.

3. Conditions

  • Items must be in their original condition with no signs of wear, perfume, or damage.

  • Exchanges are subject to availability of stock.

  • Products purchased during sale or promotional offers may not be eligible for exchange unless defective.

  • The original invoice or proof of purchase must be presented for all exchanges.

4. Non-Exchangeable Items

  • Innerwear, accessories, and customized items are not eligible for exchange.

5. Process

To request an exchange, please contact our customer support via:

  • Instagram DM: @luzzioclothing

  • WhatsApp: 0781423168

Our team will guide you through the easy exchange process.